Write to us.
A person reads every message.
Clubs
If you are considering Wall Ball for your club, or are stuck setting it up, write to sales@valorthreadcompany.com with your club's name and roughly how many players you have. You can also start a club yourself in a few minutes at https://wallball.team/start, or walk around the demo club at https://choglax.wallball.team/demo first.
Families
For anything about your child's team, a schedule, a payment or a refund, write to your club. The app shows your club's address whenever Ask hands a question to a person. Wall Ball does not decide a club's refunds or rosters, and your club will answer faster than we can.
Something is wrong
If the app is broken, a number looks wrong, or the assistant gave a wrong answer, tell us at sales@valorthreadcompany.com. For a wrong answer, the "Report this answer" link under it sends us the question and what was said.
Security and privacy
To report a security problem or ask about your information, write to sales@valorthreadcompany.com with "Security" or "Privacy" in the subject. Please give us a chance to fix a security problem before you publish it.
By mail
Valor Thread Company, 1007 Main St, Sumner, WA 98390, United States.
Free until a family pays you by card
Start your club.
Creating a club takes a few minutes and no card. The first sitting, with your waivers, Stripe, fields and first program, takes about half an hour.